API focuses on distribution of OEM parts and supply chain functions so that its customers (OEMs, MRO facilities, FBOs, airlines, aircraft owner/operators, Government and Military aircraft) can concentrate on their core competencies and business issues. As a distributor and supply chain partner, API strives to boost its customers’ product support and customer satisfaction ratings by increasing product availability, minimizing time-to-delivery and reducing process and working capital costs. API also provides customers with key business data and metrics (such as product usage by work order, inventory status by location, availability rate by part number and repair cycle times) in order to allow customers to most effectively manage their businesses.
API works behind the scenes, providing distribution and supply chain services without interfering with its customers’ own business relationships. Many of API’s supply chain programs are carried out on a private label basis. In these cases, API uses the customers’ brands rather than its own, in order to preserve the value that customers have built in their businesses.